The Beginning Of Your Patient’s Experience. Are You Getting It Right?
First your patient finds you then they speak to you on the phone and make an appointment. They now arrive at your practice for their appointment. This is all the beginning of your patient’s experience. You want to ensure every part of the patient’s experience...How To Easily Talk With Your Patient To Make a Lasting Connection
To really help your patients effectively you need to first be able to talk easily with them. Talking WITH your patient is different to talking TO your patient. You want ALL communication with your patient to be a discussion where your patient actually does more...This One Big Mistake Is Losing You Many Patients
It is quite normal to want to know the price of something before you pay for it. You value your money, you work hard for it and times are getting tough for many people right now. Then why do we get annoyed when people call our dental office asking about the cost of...Does Your Patient Have a Clear Next Step?
When your patients come out to the front desk you presume they are ready to make their next appointment. The Dentist or dental assistant lets you know what the next step is with the patient’s treatment and care and you make an appointment for them. Easy and straight...Guiding Your Patient In The Right Direction. How And When To Do It.
“The art of persuasion refers to the ability to change people’s minds, and sometimes their behaviors as well, without force, coercion, deception, or manipulation.” Google search Persuasion is changing someone’s mind in a positive way that is good not evil. Is being...
