This One Big Mistake Is Losing You Many Patients

It is quite normal to want to know the price of something before you pay for it. You value your money, you work hard for it and times are getting tough for many people right now. Then why do we get annoyed when people call our dental office asking about the cost of...

Does Your Patient Have a Clear Next Step?

When your patients come out to the front desk you presume they are ready to make their next appointment. The Dentist or dental assistant lets you know what the next step is with the patient’s treatment and care and you make an appointment for them. Easy and straight...

Guiding Your Patient In The Right Direction. How And When To Do It.

“The art of persuasion refers to the ability to change people’s minds, and sometimes their behaviors as well, without force, coercion, deception, or manipulation.” Google search Persuasion is changing someone’s mind in a positive way that is good not evil. Is being...

A Successful Practice Gets This Right

I heard this line recently while I was watching the commentary on a sports channel. “You Have To Get The Front Office Right Before The Players Start Playing!!!” I love this. This is so true for the Dental Office. Your Front Office is vital to the success of the...

How A Good Practice Manager Gets Results For Your Practice

Many Dentists are confused about whether they need a Practice Manager or not! I used to believe that most dental practices did not need a Practice Manager, even though for many years I was a Practice Manager. Surely, if you have a great team who are fully trained in...

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