Your 2024 Practice Housekeeping. Check Your Appointment Book

It’s time to setup your Practice Appointment Book for 2024. A well-managed Appointment Book shows on the faces of your team and your patients. I know it can be difficult to know all your dates for 2024 but try to get onto this ASAP. For your Practice Appointment...

How To Supercharge Your Business By Recording Your Incoming Calls

So you are recording all of your incoming phone calls? This is the question I ask dentists when I start speaking with them about their businesses. I always presume that everyone knows what you can do once you record your incoming calls, so they must already be doing...

One Reason Why Your Patients Are Ghosting You

Have you ever wondered what has happened to some of your patients? You know, the ones that were coming regularly to see you then just stopped coming to appointments, or made no next appointment? Your team have made attempts to contact these patients, but there is no...

5 Myths In a Dental Practice

It’s time to get to the truth and get rid of the following myths. Myth Number 1: Anyone can answer a phone No, not everyone can answer the phone. I remember I was awful at answering phones, when I first started working at our Dental Practice. I made it up as I went...

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