When a person calls a dental practice, it is usually because they have a dental problem or concern. Sometimes there is super urgency and sometimes not! People that call a dental practice are looking for some sort of immediate solution to their problem that is not...
I often get asked, how I quickly and easily I doubled my New Patient call conversions and doubled the size of our Dental Practice along the way. I am a former primary school teacher who worked in and owned a dental practice with my husband, the Dentist. We were...
Sometimes when you answer the phone in your Dental Practice you lose sight of “WHY” the person calling has called you in the first place. Remember, all you need to do is three things: Listen carefully Ask the right questions Make the Appointment It is that simple....
Great your phones are ringing hot, your external marketing is doing it’s thing and driven lots of qualified potential patients to call your office. But there is ONE BIG PROBLEM. You are still not getting enough new patients, or the appointment is made and the...
“I have no time.” We have all said this at some point. Maybe you said this today. Most Dentists I speak with are so time poor it is not funny. Why is this so? After all don’t you work super hard so we can have more time to spend with your family and...