I know there are only eight things on this list and there could be thirty or more. Well start with eight and go from there. This list of things to start doing in 2018 is in no order. You need to make the order work for you. 1. Train you team You know I will always...
Merry Christmas. The best way to think about what keeps your patients coming back and doing business with you is to look at yourself and what you do. What keeps you doing business with the same people over and over again? I am sure your answer is the same as my...
Dental Offices can be very busy places. We get caught up in the daily grind and how we respond to our patients can become very automatic and regimented. When things happen on a regular basis we do start to accept that this is just part of the daily happenings in our...
Have you noticed that for most people you meet who are likeable, it seems they do it effortlessly? They are just liked by everyone immediately. However, if you analyse, you may find this “effortlessness” is not the case. Likeable people work at being likeable most of...
We live in a world of convenience. We want everything to be easy and disposable with no commitment needed. I know this does appear a little bold of me to make such a statement, but I am seeing this more and more. Given the option of convenience most of us will choose...